[email protected]

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Factory Environment — See Where Your Workwear Is Made

Every Xinyou garment is produced under one roof at our Taiyuan facility in Shanxi, China. We believe you should see where your orders come from — not stock photos of someone else’s factory. Below is a walkthrough of our complete production environment, from fabric inspection to final packing.

Raw Material Warehouse & Inspection

All incoming fabrics — polyester, poly-cotton, inherent FR, Oxford, PVC — go through our incoming QC station before entering production. We test for tear strength, abrasion resistance, color fastness, and flammability compliance against ANSI/ASTM and EN standards. Rejected lots never reach the cutting table.

Cutting Department

Computer-assisted cutting tables handle multi-layer fabric spreads with precision pattern matching. Each layer is inspected for defects before cutting. Off-cuts are minimized through optimized nesting software, and fabric remnants are tracked for waste reduction.

Sewing & Assembly Lines

Six production lines run simultaneously, each dedicated to a product category — hi-vis garments, coveralls, jacket-pants sets, FR workwear, and specialized protective clothing. Every line is supervised by a QC inspector who performs random in-line checks during production. Reinforced stitching at stress points is standard across all products. We use industrial-grade JUKI and Brother sewing machines with scheduled maintenance cycles.

Logo Embroidery & Printing

Our in-house decoration department handles custom logo embroidery (Tajima multi-head machines), screen printing (manual and semi-automatic carousels), and heat transfer application. We support vector artwork, Pantone color matching, and multi-color designs. Pre-production strike-offs are sent for approval before bulk application.

Reflective Tape Application

ANSI and EN-certified reflective tapes are applied on dedicated stations with heat-seal or stitch-down methods depending on the garment specification. Tape placement is verified against the relevant standard’s measurement requirements — 2-inch width, specified gaps, and certified brightness levels.

Performance Testing Lab

Our on-site testing lab verifies key performance claims before shipment: water resistance (spray rating and hydrostatic head), flame resistance (vertical flame test to NFPA 2112), electrostatic dissipation (EN 1149-5), and reflective brightness (retroreflection coefficient). We maintain calibration records for all testing equipment and provide third-party SGS/Intertek reports on request.

Ironing, Finishing & Final QC

Every garment passes through professional pressing stations for a clean, retail-ready finish. Our final QC team performs 100% visual inspection to AQL 2.5 standards — checking stitching, zipper function, reflective tape adhesion, size labeling, and overall appearance. Any defect is flagged, reworked, and re-inspected before packing.

Packing & Shipping

Finished products are poly-bagged individually, labeled with barcode and size information, and packed into export-grade cartons. Each carton is weighed, labeled, and logged in our inventory system. We ship via sea freight (LCL/FCL), air freight, or express courier (DHL/FedEx/UPS) depending on your timeline and budget. DDP shipping available — we handle customs clearance and duties.

Visit Us

Factory visits are welcome by appointment. We need approximately two weeks’ notice. If travel isn’t possible, we offer live video walkthroughs of our production floor — you can see your order being made in real time.

Address: No.1 West Street, Xincheng Village, Jiancaoping District, Taiyuan, Shanxi, China

Contact: [email protected] | WhatsApp: +86 15359033996

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No.1 West Street, Xincheng Village, Jiancaoping District, Taiyuan, Shanxi, China

Safety Workwear — FAQ

Quick answers for buyers. Don't see yours? Just reach out.

Ordering & MOQ

What is the minimum order quantity (MOQ)?

Clothing: 50 pieces per color per style. Footwear: 50 pairs per size run. Standard in-stock items without customization can often be ordered in smaller quantities — contact us to check.

Can I mix colors to meet the MOQ?

Yes — you can mix colors within the same style (e.g., 25 Safety Yellow + 25 Safety Orange of the same jacket). Mixing different product styles within one MOQ is generally not available.

How do I get a price quote?

Send us the product name, quantity per color/size, any custom requirements, and destination country. We respond with a full quotation within 24 hours on business days. Email [email protected] or WhatsApp +86 15359033996.

Do you offer volume discounts?

Yes — 50–199 pcs: standard · 200–499 pcs: 5–8% off · 500–999 pcs: 10–15% off · 1,000+ pcs: custom pricing. Contact us with your quantity for an accurate quote.

Can I get samples before a bulk order?

Yes — pre-production samples in 5–7 business days. Standard catalog samples are free; buyer covers shipping. Customized samples may have a fee credited back against the bulk order.

What is the production lead time?

Starts after deposit payment + sample approval. Standard items: 15–20 business days. Custom OEM: 25–35 days. Repeat orders: 10–15 days. Plan 6+ weeks ahead during Chinese New Year (Jan–Feb).

OEM & Custom Orders

Do you offer OEM and custom logo services?

Yes — full OEM/ODM: custom logo (embroidery, screen print, heat transfer), custom colors (Pantone matched), custom sizing, private label (woven labels, hang tags), and custom packaging. MOQ starts at 50 pcs per style.

What file format should I send for logo artwork?

Vector files (AI, EPS, PDF) give the sharpest results. PNG at 300 DPI is acceptable for simpler prints. For embroidery, we convert to DST format at no charge. Include Pantone codes for exact color matching.

Can you match a specific Pantone color?

Yes, for non-safety-critical areas. ANSI-certified hi-vis items must remain Safety Yellow or Safety Orange — these cannot be changed without voiding certification. Custom Pantone colors are available for contrast panels, pockets, and trim.

Can you produce workwear from my own design?

Yes — full ODM service. Send your tech pack, sketches, or reference sample. We develop a toile for your approval. Full ODM projects take 4–6 weeks. MOQ starts at 100–200 pcs depending on complexity.

Will my design and logo be kept confidential?

Yes. We're happy to sign an NDA before sharing any files. Your designs and data are strictly confidential and never shared with third parties.

Do you offer custom packaging and retail-ready labeling?

Yes — branded poly bags, custom hang tags, woven care labels, barcode stickers (UPC/EAN), and inner cartons with your logo. Perfect for retail and Amazon FBA sellers.

Certifications & Standards

What certifications do your safety clothing products hold?

ANSI/ISEA 107 (Class 2 & 3) · NFPA 2112 (FR flash fire) · ASTM F1506 (arc flash) · EN ISO 20471 (EU hi-vis) · EN 1149-5 (anti-static) · OEKO-TEX 100 (on request). Third-party test reports from SGS, Intertek, TÜV available.

What certifications do your footwear products hold?

ASTM F2413 (steel & composite toe, impact I/75, compression C/75) · ASTM F2413 EH (electrical hazard) · ASTM F2913 (slip resistance SR) · EN ISO 20345 (EU safety footwear S1, S3).

What is the difference between ANSI Class 2 and Class 3?

Class 2: 775+ sq in fluorescent + 201 sq in reflective tape. For workers near traffic under 50 mph. Class 3: 1,240+ sq in fluorescent + 310 sq in reflective tape. For highway work where traffic exceeds 50 mph and workers need maximum visibility. When in doubt, choose Class 3.

Do FR products maintain protection after washing?

Yes. We use inherently flame-resistant fabric — the FR protection is built into the fiber, not a chemical coating. It never washes out and lasts the garment's entire service life. Treated-FR options are also available for lower-cost programs (rated 50–75 wash cycles).

Can you provide lab test reports for customs clearance?

Yes — third-party reports from SGS, Intertek, and TÜV are available in PDF format. Accepted by US Customs and Canadian Border Services for compliance verification.

Shipping & Logistics

What shipping methods do you offer?

Sea freight (LCL/FCL): US West Coast ~18–25 days, East Coast ~28–35 days. Air freight: 5–8 days (best under 200kg). Express (DHL/FedEx/UPS): 3–5 days (samples & small orders). We support EXW, FOB, CIF, and DDP Incoterms.

Do you handle customs clearance and import duties?

We can ship DDP (Delivered Duty Paid) — we manage all customs and duties, you receive goods with no extra charges. Alternatively, FOB or EXW if you have your own import agent. US duty rates on safety workwear typically range 12–28% depending on HTS code.

Do you ship to the US, Canada, and Europe?

Yes — we regularly ship to the US, Canada, UK, Germany, Australia, Middle East, and Southeast Asia. Contact us for destinations not listed.

What documents do you provide with each shipment?

Commercial Invoice · Packing List · Bill of Lading / Air Waybill · Certificate of Origin · Inspection Certificate (if conducted). Additional: lab test reports, MSDS sheets, ANSI/ASTM certification letters on request.

What if goods are damaged or lost in transit?

We package for transit safety and recommend cargo insurance (0.3–0.5% of cargo value). If damage occurs, document with photos within 7 days — we work with the insurer/carrier to resolve and replace or credit.

Payment

What are your payment terms?

30% deposit on order confirmation, 70% balance before shipment after QC inspection. Long-term customers can discuss Net 30 or flexible terms after 3+ successful orders.

What payment methods do you accept?

T/T (Bank Wire) — preferred for large orders · PayPal — available for samples & orders under $2,000 · Western Union · Trade Assurance via Alibaba — escrow-style protection. All in USD unless otherwise agreed.

Is it safe to pay a deposit before receiving my order?

Yes — the 30/70 structure limits your risk. For extra protection, request production progress photos/video and arrange a third-party pre-shipment inspection (SGS, Intertek) before releasing the balance. Trade Assurance on Alibaba adds escrow protection.

Do you offer credit terms for repeat buyers?

After 3 successful completed orders, we can discuss extended credit — 50/50 payment or Net 30 — on a case-by-case basis. Contact your account manager.

Product & Sizing

What size range do your workwear products come in?

Men's clothing: S–5XL. Women's: XS–4XL. Footwear: US 5–15 (men's), US 5–11 (women's). We use US/North American sizing by default. UK, EU, and custom regional size charts available for OEM orders.

How should safety workwear be washed and cared for?

Machine wash cold/warm (max 40°C), gentle cycle. No bleach or fabric softener — these degrade reflective tape and fluorescent fabric. Turn inside out to protect tape. Line dry or tumble dry low. Dry cleaning not recommended for FR garments.

What fabrics do you use?

Hi-vis jackets/vests: 100% Polyester 150–190gsm · Coveralls: 65/35 Poly-Cotton 240gsm · FR: Inherent FR (Nomex, Tecasafe Plus) or treated FR cotton blends · Rain suits: PU-coated 300D Polyester or PVC · Anti-static: Poly-Cotton with conductive carbon grid.

What colors are available for hi-vis products?

ANSI-certified hi-vis items are available in Safety Yellow (Lime) and Safety Orange — the only ANSI/ISEA 107 approved colorways. Non-certified items (polos, t-shirts) are available in navy, black, royal blue, bottle green, red, and custom Pantone.

Do you offer women's-specific safety workwear?

Yes — dedicated women's range with tailored feminine cuts, narrower shoulders, adjustable waist, proportional sleeve and torso lengths. Available in hi-vis jackets (Class 2 & 3), coveralls, work sets, safety vests, and FR workwear. Sizes XS–4XL.

Can I order a hi-vis jacket with a hood that fits over a hard hat?

Yes — standard option on waterproof and select winter jackets. The hood opening is sized to fit over standard Class E hard hats. Specify "hard hat compatible hood" when ordering.

Quality & Warranty

What is your quality control process?

1. Pre-production: fabric inspection · 2. In-line: random checks during sewing · 3. Final QC: 100% visual inspection to AQL 2.5 (major) / 4.0 (minor) · 4. Pre-shipment: count & packaging check. QC report with photos provided. Third-party inspections (SGS, Intertek) available on request.

What happens if I receive defective goods?

Notify us within 14 days with photos and quantity of affected units. We review same-day and offer: replacement in next shipment, credit note, or partial refund depending on the defect type and quantity.

Can I arrange a third-party pre-shipment inspection?

Yes — we welcome inspections by SGS, Intertek, Bureau Veritas or any inspector of your choice. Full factory access provided. Cost ~$200–350 per inspection day (buyer's responsibility). We will not ship until you release the balance based on a satisfactory report.

What is the warranty on your products?

12 months for clothing against manufacturing defects — stitching, zippers, reflective tape delamination, material breakdown. 6 months for footwear — outsole bond and upper stitching. Normal wear and tear, misuse, and improper care (e.g., bleaching FR garments) excluded.

Protective Footwear

Steel toe vs composite toe — what's the difference?

Steel toe: heavier, conducts temperature, triggers metal detectors. Composite toe (carbon/Kevlar/fiberglass): ~30% lighter, non-conductive, airport/MRI safe. Both meet the same ASTM F2413 protection level. Choose composite for workers passing metal detectors or in cold environments.

What does EH (Electrical Hazard) rated mean?

EH footwear provides secondary protection against open circuits up to 18,000 volts in dry conditions. It reduces shock risk from incidental contact. It does NOT replace primary electrical insulating boots (ASTM F2412 Class 00+) for dedicated electrical work.

Do you supply footwear in wide widths?

Standard width: D (men), B (women). Wide (2E/EE) available on OEM orders with MOQ 100 pairs per width. Order a sample to verify fit before bulk production.

Can I order insulated boots rated for extreme cold?

Yes — available with 200g, 400g, and 600g Thinsulate insulation. 400g rated to approximately -40°F/-40°C. All include waterproof membrane and steel or composite toe meeting ASTM F2413.

About Xinyou Workwear

Where is your factory and can I visit?

Factory: Zhaojiasan, Jiancaoping District, Taiyuan, Shanxi, China. Visits welcome by appointment — give us 2 weeks' notice. Virtual factory tours via video call also available.

How do I get started?

Send us your product type, quantity, destination, and any custom needs. We'll quote within 24 hours. Then: 1. Review quote, request samples · 2. Approve sample, pay 30% deposit · 3. Production (15–25 days) · 4. QC, balance, ship · 5. Receive and start selling. Contact [email protected] or WhatsApp +86 15359033996.

Still have questions?

Our team replies within 24 hours. Send us your requirements for a full quote. Contact Us